Welcome! I'm Jeremy, a dedicated IT team lead based in New York.
I lead a talented group of technicians who provide responsive, high-quality support to end users. My approach centers on empowering my team, promoting clear communication, and ensuring that every issue is resolved with both efficiency and care.
Before transitioning into my team lead role, I spent several years as a senior full stack developer. That background sharpened my analytical thinking and problem-solving skills—qualities I now apply daily in guiding teams, improving processes, and making thoughtful technical decisions under pressure.
I’m driven by a commitment to excellence, continuous improvement, and creating an environment where people and technology work seamlessly together. Each challenge is an opportunity to strengthen systems, relationships, and results.
Feel free to explore my site to learn more about my professional journey and approach to leadership.
Skills
Leadership
Hands-on leadership of a small internal helpdesk team, combining day-to-day decision making with mentoring and process awareness.
Troubleshooting
Systematic diagnosis and problem-solving across Microsoft environments, hardware, and user endpoints. Balances methodical process with clear communication to ensure users feel supported from first contact to resolution.
Foundational IT
Broad infrastructure understanding across operating systems, networking, and identity management. Combines end-user support expertise with systems-level awareness to ensure reliable and secure environments.
Automation & Scripting
Bridges IT operations and software development through practical scripting and automation. Uses PowerShell and Python to streamline workflows, manage data, and reduce repetitive workload across systems.
Development
A strong foundation as a senior full-stack developer now serves as a technical backbone for informed IT decision-making and process improvement. Leverages coding experience to enhance automation, troubleshooting, and technical leadership.
Specialty
Unique strengths in cybersecurity awareness, privacy research, and ethical hacking fundamentals. Applies academic and practical security knowledge to strengthen organizational resilience and user safety.
Projects
Packet Sniffer
A utilization of raw sockets and Python to sniff packets and display the data in a readable format.
Website Scanner (Python)
Python tool that gathers website info: open ports, SSL cert details, DNS records, and more.
Hand Tracker
Python OpenCV2 hand tracker that detects hands in real time and counts raised fingers.
Facial Recognition
Real-time face detection using Python, OpenCV2, and Haar Cascades.
Epic Timer
A general-purpose timer application written in Python.
PassGen
A Python project that generates random, strong passwords.
Calibration Manager (.NET/C#)
Desktop utility to manage/track device calibration routines and records.
CapitalGain (C# / XAML)
C# app with XAML UI similar to adventure capitalist.
piFinder (Python)
Python tool for finding your Raspberry Pi's
Measurement Converter (.NET/C#)
Simple C# utility for converting between common measurement units.
Temp Logger (.NET/C#)
C# utility for logging and reviewing temperature readings over time.
Website Scanner (C#)
C# version of the website info scanner for ports, SSL, and DNS insights.
Education
The State University of New York at Canton
BSc Cybersecurity
NSA CAE-CD Accredited